24/7 Customer Support
Hi, how can we help?
If you have any questions about any of our party products or services please feel free to contact us at anytime.
Frequently asked Questions!
I need help placing my order.
If you are having problems placing your order, simply submit a support request and let us know your phone number and a time to call you and we can call you and process this manually for you.
How long does delivery take?
Delivery to major cities is approx 3-4 days. Please allow longer for regional and remote areas. If you require your order urgently please mention in the special comments section on checkout that you require express postage.
How often do you update your products?
We add new products each week... Make sure to check back often.
What are your delivery terms?
Can we have express postage?
Yes simply place your order and mention you would like express postage in the comments section on checkout. We will then charge your card the extra once the amount is approved by you.
Do you offer wholesale accounts?
Applications for wholesale accounts are strictly limited to businesses that meet certain criteria. Minimum order amounts apply. Please email support@partysuppliesnow.com.au your business details and let us know what products you are interested in..
Need help sourcing a product?
If you are unable to find what you are looking for on our website please contact us as we stock a large range that is not listed on the website and can also help you quickly source a large range of other products you are looking for at the best prices.
Customer Support form